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Shop Manager State Street

Chicago, IL
Primary Purpose

The North America Wholesale Shop Manager will act as the business manager and sales driver.

The successful individual will leverage their proficiency in Selling and Clienteling to...

Drive Sales
  • Ensure  Plan is achieved and work towards stretch goals.
  • Drive sales by using contests and recognition.
  • Ensure clients are captured and clienteling is monitored - change culture from promotional cadence to full price offering and collection awareness.
  • Role model and elevate selling service to Modern Luxury.
  • Manage and influence  Specialists communicating clear daily, weekly and monthly objectives.
  • Submit a weekly update to field management.
Own the Store
  • Know your short, medium, and long term sales objectives.
  • Follow the overall 4 wall management guidelines but adapt the actions and suggest ideas to your direct manager in order to achieve superior performance.
  • Monitor staffing.
Merchandising and Operations and Environments
  • Initiate and ensure all Business Strategies and Operations are executed.
  • Adjust presentation based on sell through, trends and the needs of the business.
  • Ensure product is placed on floor upon arrival.
  • Adjust product presentation based on consumer response and sell through.
  • Train  Specialists, Team, adjacent departments on new products and new strategies monthly.
  • Attend storewide rally’s frequently - featuring newness, key items, box program and contests.
  • Build and maintain strong relationships from the top down in stores. Rebuilding  Brand perception in the marketplace.
  • Partner with HR to ensure we have the best staff. Gain consistent staffing.
The accomplished individual will possess...
  • Strong industry knowledge and have a strong sense of trends and fashion.
  • Strong selling and customer service skills.
  • Strong visual merchandising skills.
  • Flexible schedule to meet the needs of the business.
An outstanding professional will have...
  • 2+ years of full time selling in a retail environment. Possess current knowledge of fashion trends and competition in the marketplace.
  • Experience working with department stores strongly preferred.
  • High school diploma or equivalent; college degree preferred
  • Superior retail and/or customer service experience strongly preferred.
  • Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and
Raponi Consulting, Placement & PR Firm
244 Fifth Avenue, Suite S293
New York, NY 10001
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