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Luxury Sales Advisor / Keyholder in Palo Alto (Stanford Shopping Center)

San Francisco, CA
Full-time, Commission
As a Sales Associate, you will be responsible for maintaining exemplary customer service per brand standards, ensuring that each customer receives outstanding service by providing a welcoming environment, and maintaining a strong product knowledge in order to effectively communicate the qualities of this high luxury brand.
  • Responsible for maintaining excellent customer relations in order to generate sales.
  • Answer customers’ questions and provide information on procedures and policies.
  • Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer. Recommend alternate options or help locate item based on needs.
  • Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
  • Maintain awareness of all promotions and advertisements
  • Build and maintain a solid customer base by following through clienteling and data collection.
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
  • Conscious of shoplifting activity.
  • Uphold merchandising and store cleanliness standards.
  • Must possess and consistently exhibit the competencies relative to the position.
  • Must be able to work and willingness to work flexible hours including weekends and holidays.
  • Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.
  • Detail oriented, strong organization and follow-up skills.
  • Ability to multi-task and maintain organization in a fast paced environment.
  • Must be able to stand for long periods of time and lift items weighing up to 50lbs.
  • Demonstrates a positive attitude that contributes to a positive team environment.
  • Team oriented but also self-driven with entrepreneurial spirit.
  • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
Salary: dependent upon experience; base + commission.
Raponi Consulting, Placement & PR Firm
244 Fifth Avenue, Suite S293
New York, NY 10001
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