Store Manager Retail Apparel Brand- Eaton Center Mall

Location: Toronto, Canada
Date Posted: 04-29-2018
Our boutique managers are brand ambassador that take pride in carrying the company value of man-made approach and mindfulness.
Their main mission is to achieve the sales goal of the store fostering the brand culture of craftsmanship and unique in-store experiences.
With the help of his team, he will be responsible to grow a strong business.
The key responsibilities are:
Business development: 
Responsible for achieving monthly goals
Identify and pursue growth opportunities
Develop brand awareness within the community
Share monthly Report and sales analysis to AM and GM
Understand the specificity of the boutique’s clientele
Leading by example, be a role model to the team
Hire, train, coach a professional sales force
Motivate, develop, empower the team
Maintain thorough understanding of Le Labo’s policies & procedures.
Create the monthly schedule
Client interactions: 
Being able to genuinely connect with client with the right intention and communication style
Ensure a welcoming environment for the clients in the store
Share the beauty of our craft, the knowledge on the art of fine perfumery, the brand and the collection
Compound perfumes, labeling, and boxing the products
Build a strong client database by gathering all client’s information
Answer all client needs and escalating to corporate level for specific requests.
In-store operational duties: 
Follow brand’s processes and policies
Maintain the cleanliness and order of the boutique
Maintain updated training documents available to the team
Merchandising of the store
Stock Control: 
Responsible for boutique’s inventory: monitoring stock levels, executing monthly inventory following brand’s policies and respecting timelines,
Ordering new merchandise as needed
Responsible for store monthly accounting: monitoring the stores expenses, reporting boutique sales and taxes,
Responsible for checking and tracking team hours based on communicated work schedule,
Creating new SKU’s in the POS software as needed
Additional Responsibilities: 
Managing additional projects as needed (wholesale orders, corporate orders, events…)
Skills & Qualifications: 
Very strong work ethic, self-motivated
Take care and pride in crafting every creations for the clients
High energy, positive, & optimistic personality
Leadership: ability to effectively plan and execute strategies with the team
Excellent team spirit
Strong organizational and attention to detail skills
Multi tasking: prioritizing and managing time wisely
Ability to quickly learn new procedures and processes
Communication skills: excellent written, verbal & interpersonal skills
Excel, PowerPoint proficient
Job Type: Full-time
  • Retail Management: 4 years (Required)
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244 Fifth Avenue, Suite S293
New York, NY 10001
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